Privacy Policy

PRIVACY POLICY for www.sexhoney.co.uk (a branch of) Estuary Properties (UK) Ltd treat the privacy of our visitors with the highest importance. This policy details the measures we take to preserving and safely guarding your privacy when you visit or communicate with our site or personnel. The Privacy Policy here has been approved and provided by the legal advice resource Legal Centre. A detailed explanation of how we may store or otherwise use personal information about you is explained in this Privacy Policy. Regular updates of the Privacy Policy are completed, requiring you to check back on this Policy from time to time. 1. Information Collection Operation of this site may require collection and processing of the following data: 1.1 Visit details to our site or any resources used on our site are not limited to just location and traffic data, weblogs or other communication information. 1.2 Information given to us when you contact us for any reason. 1.3 Data offered by filled out forms on our site, like a registration or purchase. 2. Cookies Our advertisers and us may have the occasion to collect information in regards to your computer for our services. The information is gained in a statistical manner for our use or advertisers on our site. Data gathered will not identify you personally. It is strictly aggregate statistical data about our visitors and how they used our resources on the site. No identifying personal information will be shared at any time via cookies. Close to the above, data gathering can be about general online use through a cookie file. When used, cookies are automatically placed in your hard drive where information transferred to your computer can be found. These cookies are designed to help us correct and improve our site’s services or products for you. You may elect to decline all cookies via your computer. Every computer has the ability to decline file downloads like cookies. Your browser has an option to enable the declining of cookies. If you do decline cookie downloads you may be limited to certain areas of our site, as there are parts of our site that require cookies. Any of our advertisers may also have a use for cookies. We are not responsible, nor do we have control of the cookies downloaded from advertisements. They are downloaded only if you click on the advertisement. 3. Your Information and how it is Used Primarily, we collect and store data about you to help us provide better service and products to you. The following are purposes we may use your information for: 3.1 At anytime you request information from us via a form or other electronic transmission we may use your information to fulfill that request relating to our services and products. We may also communicate with you on other products or services you may find of interest, only when consent has been provided. 3.2 Contracts we make with you create a commitment, which may require contact or use of your information. 3.3 We have the right to notify you of changes to our website, products or services that could affect our service to you. 3.4 Information on products or services similar to those of an existing consumer purchase may be communicated to you. The information sent to you in a communication will be similar to the subject of a recent sale. 3.5 We may also use your information or allow a third party use of this data, to offer you information about unrelated products or services you may be interested in. We or third parties can only communicate if you have consented to such communication and data use. 3.6 New consumers can be contacted by our website or third parties only if consent has been granted, and only for those communications you have granted. 3.7 An opportunity for declining your consent is provided on our site. Use this opportunity to withhold your details from us or third parties, regarding data we may collect. 3.8 Be aware we do not reveal identifiable information about you to our advertisers, though we may at times share statistical visitor information with our advertisers. 4. Storage of Personal Data 4.1 The European Economic Area is large, but we may have to transfer data outside of this area. If data is transferred outside the European Economic Area it will be for storing and processing. A processing staff operating outside this area may belong to our website or a supplier, in which they can process or store your information. An example: to process and complete your sale or offer support services we may have to go outside the European Economic Area for the transfer. When you click submit of your payment details, personal information or other electronic communication you agree to the transfer for storage and processing. We take all necessary steps for security known to be in agreement with the Privacy Policy found here. 4.2 Information submitted by you is stored on secure servers we have. Any payment or transaction details will be encrypted for full safety measures to be in use. 4.3 As you know, transmission of data on the internet is never guaranteed regarding safety. It is impossible to guarantee your safety with electronic data and transmission. You are therefore at your own risk if you elect to transmit any data. When offered you may create a password, but you are responsible for keeping it confidential. 5. Information Sharing 5.1 If necessary, we may share personal information to our group members including such entities as subsidiaries, holding companies and their subsidiaries. Information is shared only when applicable. 5.2 Third party disclosure may be necessary in regards to personal information: 5.2.1 A sale of our business or its assets, in full or part, to a third party may require personal data sharing. 5.2.2 Legally, we may be asked to share and disclose data details. 5.2.3 To assist in reducing credit risk and fraud protection. 6. Third Party Links Links on our site that belong to third parties may be found. These websites have their Privacy Policy, which you agree to when you link to the site. You should read this third party policy. We do not accept claims of liability or responsibility in any way for these policies or links, as we have no way to control the third party sites. 7. Contacting Us We welcome any queries, requests you may have regarding this Privacy Policy, or comments. Please do not hesitate and feel free to contact us.


Compliance with GDPR


Estuary Properties (UK) Ltd.


May 2020


This notice explains what information we collect, when we collect it and how we use this. During the course of our activities, we will process personal data (which may be held on paper, electronically, or otherwise) about you and we recognise the need to treat it in an appropriate and lawful manner. The purpose of this notice is to make you aware of how I/we will handle your information. 


Who are We?

We are Estuary Properties (UK) Limited. (“We”) take the issue of security and data protection very seriously and strictly adhere to guidelines published in the General Data Protection Regulation (EU) 2016/679 which is applicable from the 25th May 2018, together with any domestic laws subsequently enacted.


We are notified as a Data Controller with the Office of the Information Commissioner under registration number Z1642563 and we are the data controller of any personal data that you provide to us.


Our Data Protection Officer is Fred Foss, who can be contacted at info@estuarypropertiesuk.com

Any questions relating to this notice and our privacy practices should be sent to:

info@estuarypropertiesuk.com


How we collect information from you and what information we collect

We collect the following information about you:

  • Your name, e-mail address, telephone number and postal address for delivering your order,

Why we need this information about you and how it will be used

We need your information and will use your information:

  • to deliver your order
  • to enhance your shopping experience by sending you relevant marketing material

Sharing of Your Information

The information you provide to us will be treated by us as confidential and will be processed only by any of third party, acting on our behalf, within the UK. We will disclose your name and postal address to the third parties to enable us to fulfil your order.

Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.

Transfers outside the UK and Europe

Where information is transferred outside the UK, we ensure that there are adequate safeguards in place to protect your information in accordance with this notice.

We store all our records on Cloud based software, which is located in the United States of America and is stored securely. Click this link to go to their Data Protection / Privacy Policy.

Recently, we have introduced Signable to avoid the creation, transmission and storage of paper documents.


Signable
20 Stokes Croft
Bristol
BS1 3PR 
0800 612 6263


Our access to this electronic information is password protected.

Signable is compliant with GDPR.  Click here to go to the relevant link.


Security

When you give us information we take steps to make sure that your personal information is kept secure and safe.

We store all our records on Cloud based software, which is stored securely. Click the link to their GDPR Security compliance arrangements.

Our access to this information is password protected.

Hard copy is scanned, uploaded and then destroyed.


How long we will keep your information

We review our data retention periods regularly and will only hold your personal data for as

long as is necessary for the relevant activity, or as required by law (we may be legally

required to hold some types of information), or as set out in any relevant contract we have

with you.


Your Rights

You have the right at any time to:

  • ask for a copy of the information about you held by us in my records;
  • require us to correct any inaccuracies in your information;
  • make a request to us to delete what personal data of yours we hold; and
  • object to receiving any marketing communications from us.


If you would like to exercise any of your rights above, please contact us at info@estuarypropertiesuk.com


Should you wish to complain about the use of your information, we would ask that you contact us to resolve this matter in the first instance. You also have the right to complain to the Information Commissioner’s Office in relation to my/our use of your information.  The Information Commissioner’s contact details are noted below:


England:

Information Commissioner's Office

Wycliffe House, Water Lane

Wilmslow, Cheshire, SK9 5AF

Telephone: 0303 123 1113

Email: casework@ico.org.uk


Scotland:

The Information Commissioner’s Office – Scotland

45 Melville Street, Edinburgh, EH3 7HL

Telephone: 0131 244 9001

Email: Scotland@ico.org.uk


Wales:

Information Commissioner's Office

2nd floor, Churchill House

Churchill way, Cardiff, CF10 2HH

Telephone: 029 2067 8400

Email: wales@ico.org.uk


Northern Ireland:

Information Commissioner's Office

3rd Floor, 14 Cromac Place

Belfast, BT7 2JB

Telephone: 028 9027 8757

Email: ni@ico.org.uk

The accuracy of your information is important to us - please help us keep our records updated by informing us of any changes to your email address and other contact details.